Law Firm Practice Management System and Business Intelligence expert. Managing Director of Katchr.

If you’d like to discuss how large or small law firm software and legal financial reporting systems could help you run your practice more profitably, please give me a call on 0845 6806 843.

December 18, 2017

On The Benchmark – LPM Article December 2017

  In an article published in LPM magazine in December I took a look at benchmarking, questioning the value of traditional benchmarks, and re-visting my favourite theme of aligning all measurement with the firm’s own objectives. “Benchmarking is the practice of comparing an organisation’s performance metrics with those of similar organisations, to understand how they compare with best practitioners and identify where improvements are possible and desirable. Surely any organisation […]
October 20, 2017

Peppermint Technology Partners with Katchr

Following a successful pilot project, Peppermint Technology and Katchr have now formalised their partnership to make the Katchr Management Information and Business Intelligence solution available to all Peppermint CX customers. The agreement enables law firms using Peppermint CX to access reporting as a service (RaaS) which brings together Katchr’s domain expertise and Peppermint CX to deliver a wealth of out-of-the-box and customisable dashboards and reports. Firms using Peppermint CX now […]
October 1, 2017

Data Like Gold Dust – LPM Article October 2017

In an article published in LPM magazine in October, I discussed how selling legal services profitably requires firms need to get pricing right, which in turn requires better use of data, present and past. Most law firms are sitting on a goldmine of information that could radically improve their profitability through more appropriate pricing of their services. At the two LPM conferences in London and Birmingham in 2017, Katchr ran […]
September 18, 2017

The Risk Factor – LPM Article July 2017

In an article recently published in LPM magazine, I discussed the idea of how the data firms already have within their systems, can be used to reduce risk. One aspect of management law firms fall short with is using data to minimise risk. Risk is a very broad topic that must be considered by all firms from financial, regulatory, legal process, business environment, physical environment and reputational angles. Some risk […]
May 1, 2017

M Is For Measurable Marketing- LPM Article May 2017

In another article for LPM Magazine this month, I took a look at how law firms typically have access to more data relating to clients and new business than ever before and the challenges in turning that into actionable information. One area of business that’s notoriously difficult to monitor is marketing. Developments in online marketing have made it far simpler for businesses to measure basic activity over recent years – […]
April 27, 2017

Jamie Pennington – The reason for information

In this latest in our series of guest blogs. Jamie Pennington, business coach and trainer for Professional Service Firms gives his thoughts on the importance of timely actionable information. Information without action is useless I first learnt this when I used to work in defence intelligence. It’s less glamorous than you might think, especially when your speciality is maps and geographic data. But I did learn one thing: intelligence has […]
April 12, 2017

Peter Scott – The critical components for successs

This is the latest in our series of guest blogs. Peter Scott, consultant and regular writer and speaker on Law Firm Management topics urges firms to think differently. The critical components for successs – but first you may need to challenge your current thinking Over the past 12 months the three most read of my Briefing Notes have related to: Future direction and growth Partner performance and reward Profitability and […]
March 29, 2017

The KPIs have it – LPM Article March 2017

In an article I recently wrote for LPM magazine, I outlined some of my thoughts on my topic of the moment – Better Law Firm KPIs – actionable information beyond fees and time. This was also the topic of my recent talks at LegalEx 2017. Your firm probably has KPIs – fees billed, time recorded – but do these really drive action to improve your business? Should you really be […]
January 19, 2017

Jake Fox – Risk management and PI Insurance – what is round the corner?

This is the latest in our series of guest blogs contributed by some of the many partners that we work with at katchr. Jake Fox, Managing Director of J.M. Glendinning Professional Risks, discusses some of the potential changes coming in the arena of PI Insurance, and highlights the implications for both your firm and your management information. Risk management and Professional Indemnity Insurance – what is round the corner? In […]
December 9, 2016

Product Update – The New Katchr Dashboards

Back in July, alongside the company rebrand, we started to ship the latest, next generation version of katchr dashboards. Built on the latest web technologies (HTML5/JavaScript for the geeks) this latest incarnation of the product is fully touch screen enabled and designed for any screen size from mobile to desktop, to wallboard. It also introduced a host of new standard UI features, including: • Export the underlying data from any […]
December 9, 2016

Rebranding – a personal perspective

Since we launched the new katchr® brand back in July, there are two questions I have been regularly asked. 1. How has the rebrand been for you? and 2. Why did you rebrand the business? So I thought it might be useful to share my thoughts on these two questions. Firstly – how has the rebrand been? Well it has been a necessary evil. And delivered very little in tangible […]
December 5, 2016

Innovative Top 200 Law Firm adopts katchr® to help drive organisational change alongside Peppermint

Brethertons is a law firm trying to do things a little differently. “At Brethertons we like to think that we are a progressive forward-thinking law firm, who want to change the way people think about lawyers” says CEO Shaun Jardine. A Peppermint user since 2013 Brethertons approached katchr for help in delivering the comprehensive firm-wide management information portal they needed in order to support the implementation of their new operating […]
November 21, 2016

Doug Hargrove – A Commercial Break from Tradition

Doug Hargrvove, Managing Director of Katchr partner Advanced, writes about how management information and business intelligence are key elements of the strategies of those law firms adopting more “commercial” practices. “We can’t afford to bet the future of the firm on a hunch or gut feel. Any strategically important decision has to be backed by quantitative intelligence“ Click here to read the article in full This article originally appeared in the […]
November 14, 2016

Katchr Law Firm Business Intelligence Software Successfully Integrated with Proclaim at Leading Property Firm

Brady Solicitors (http://bradysolicitors.com/), a leading property law firm, has chosen to implement the Katchr Business Intelligence software with the intent of transforming their client reporting solutions and enhancing their business development capabilities. “We looked at quite a few products – Katchr stood out as it provided most of what we wanted directly out of the box,” reported Vin Chauhan, IT Director at Brady Solicitors. “Implementation was very straightforward. They did […]
October 28, 2016

How well do you monitor risk?

How well is your risk monitoring managed? Well. According to a recent survey we conducted at katchr, the answer is probably not as well as you would like. In a recent survey that we carried out, only 20% of respondents reported that they thought their risk monitoring was “well managed and efficient”. Why does this matter? Law firms operate in a highly regulated environment. In recent years many would argue […]
October 13, 2016

Guest Blog – Planning for positive cash flow

This is the first in a new series of guest blogs contributed by some of the many partners that we work with at katchr. The criteria for our guest bloggers are simple – they are people who we believe have something interesting to say about law firm management. The first is from Andy Poole of Armstrong Watson, who shares his practical ideas on exactly how to manage cashflow in a […]
August 19, 2016

What are the main factors driving legal sector growth – and should we be cautious about them?

Last year saw the first double-digit growth for the legal sector since 2008, with a 10.5% increase in fee income for the first quarter of 2013, according to figures from Deloitte. The trend for growth has continued into 2014. The PwC 2014 Law Firm Survey reported that: “stability and confidence is returning to the legal sector. The number of UK law firms increasing fee income is higher than at any […]
July 6, 2016

Legal data specialist rebrands as Katchr as next generation of market leading software is launched

Law firm data specialist Exen Legal Solutions has today launched a new generation of its market leading management software and rebranded the business to Katchr. The rebranded Katchr helps law firms across the UK to profit from their data by providing management teams with instant access to critical information from across the business. Founder Graham Moore is continuing to develop his offer to help even more law firms and is […]
April 8, 2016

What is the big issue facing law firms in 2016?

I was recently asked what I thought was the big issue facing law firms at the moment.  Our client base tends to be law firms with up to 100 lawyers in them and for these, the big topic that’s dominating conversations at the moment is regulation and compliance. This was first triggered when The Solicitors Regulation Authority (SRA) implemented outcomes-focused regulation (OFR) in October 2011. OFR was a move away […]
March 18, 2016

Lawyers will not be the owners of future law firms – but they could fulfil their dreams

The Law Society has spent some time looking at The Future of Legal Services, but has missed some of the most important changes that are happening now and will continue to have impact for the next decade. Here I want to cover the issues and tensions that we see law firms struggling with now and offer a few thoughts on the impact of these. 1. Lawyers are not the leaders […]