Law Firm Practice Management System and Business Intelligence expert. Managing Director of Katchr.

If you’d like to discuss how large or small law firm software and legal financial reporting systems could help you run your practice more profitably, please give me a call on 03333 010 766.

December 10, 2015

How can law firms secure growth in ‘the age of the client’?

The balance of power in the client/lawyer relationship is shifting, with knock on implications for law firm sustainability. To be one of the “fifty survivors” in the long term, law firms need to understand and meet client demands while also maintaining a keen eye on profit margins. This year’s LexisNexis Bellwether report ‘The age of the client’ examined how independent law firms and sole practitioners are responding to a new […]
November 12, 2015

What is a good law firm management information pack?

Let’s start with what it’s not – and this is something I see quite a lot of – a thick pile of printed reports containing huge amounts of financial detail. Peter Drucker, the “founder of modern management” once said, “The fewer data needed, the better the information. And an overload of information, that is, anything much beyond what is truly needed, leads to information blackout. It does not enrich, but […]
October 17, 2015

Data driven decision making in law firms: useful driver for growth or driving you to despair?

Last year, Google confirmed that switching the shade of blue used on advertising links in Gmail and Google search earned the company an extra $200m a year in revenue. How did Google know this? Their advertising revenue data proved it. Using the method known as A/B user testing, different Google users were shown different versions of the same advert (each with a different shade of blue), and the impact on […]
August 27, 2015

Why law firm management information needs specialists (and why PMS vendors are not specialist enough)

Earlier this year I shared our insights on how to create the best law firm management MIS, built up over many years of working with SME legal firms to develop bespoke management information systems. Through this process, we have honed in on everything that a law firm MIS needs to do to give practice managers everything they need to run their firm efficiently, productively and profitably. In the article, I […]
August 17, 2015

What does the NatWest 2015 Financial Benchmarking report reveal about which law firms will remain sustainable?

NatWest recently published its annual 2015 Financial Benchmarking Report for law firms, which details what NatWest observes as “a remarkable improvement in the health of the legal market.” I’ve just returned from a holiday, during which I finally had time to sit down, read and digest the report – and it has some interesting recommendations for law firms on how to make the most of the upturn and remain sustainable. […]
June 19, 2015

Does your law firm need a quarter inch drill?

  “People don’t want to buy a quarter-inch drill. They want a quarter-inch hole!” This famous quote by Harvard Business School marketing professor Theodore Levitt has informed marketers’ thinking for years. People want a particular benefit from a product rather the product itself, so the solution (product design) should be based around the most effective way to deliver that benefit. The same is true for legal business intelligence or management […]
March 2, 2015

Should law firms hire data scientists?

  I recently discussed the growing use of big data by law firms. In Should law firms see big data as an opportunity or a risk to their business? I talked about the opportunities and challenges presented by big data and how this relates to law practices. Picking up on some of those themes, I wanted to explore the topic of data scientists in more detail, and ask – what […]
February 16, 2015

Creating the best law firm MIS (Part Two): How to build an effective management information system

Law firms need fast and effective management information systems in order to make the right business decisions. Yet many current practice management systems don’t deliver on this. Earlier this week, I shared my thoughts on why most law practice management systems set law firms up to fail. I’m now going to explain how to remodel your existing practice management system so it delivers effective and timely management information, to help […]
December 11, 2014

Should law firm managers see big data as an opportunity or a risk to their business?

Law firms are increasingly turning to big data to extract more value from the thousands of briefs, memos, pleadings and legal records they produce every day, allowing them to develop a more joined-up approach between research, case workflow, pitch preparation and sales, according to OC&C research quoted by Legal Week. But while there are clearly opportunities for the legal industry to find efficiencies and add value for customers through the […]
November 21, 2014

6 ways to improve the search engine rankings of your law practice website

  The internet and mobile devices are transforming the way people and organisations research and purchase all types of products and services, including legal services. The 2012 Attorney Selection Research Study by The Research Intelligence Group revealed that 76% of adult consumers looking for legal services used online resources. Of those, 35% specifically used law firm websites in their search. In fact, law firm websites were used more often than […]
November 10, 2014

How to transform raw data into useful management information

No businesses can succeed without timely and accurate management information. This is particularly true for law firms. Legal sector changes, such as the trend towards disaggregated legal services and fixed fee billing, have only increased management information requirements. Law firms have always been good at recording raw data. But how do you take that raw data, and turn it into useful management information that enables you to make good business […]
November 4, 2014

Transform the Profitability of your Law Practice

A guest blog by Allan Carton, CEO of Inpractice. KPI Dashboards can enable you to focus on transforming the profitability of your practice, providing access to live, meaningful financial information you can see, share, talk about … and ACT on! Through better financial management – and without generating any new business at all – you can readily: 1.       Reduce your overdraft. 2.       Generate extra cash and profit. But you need some objectives to […]
October 10, 2014

6 digital marketing KPIs that all law firms should be measuring

Efficiency drives in many law firms are provoking an increased focus on using management information to report on key performance indicators (KPIs) and drive improvements. Law firms are becoming increasingly savvy at tracking KPIs for their fee earners; measuring performance to identify opportunities for growth and development. The increase that we have seen in the number of enquiries about our SmartEye management information solution has shown us that partners and […]
September 30, 2014
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How to improve law firm management – a view from Elite Vantage

I was in London last week for the Vantage 2014 EMEA Regional Conference. I wanted to find out from senior law firm managers what issues they had and how we could solve them. Law firms are increasingly focused on the efficiency of their practice operations, driven not least in part by recent legislative changes and the resulting industry change towards fixed pricing models. Those who have embraced modern business practices […]
January 15, 2013

3 More for SmartEye

Another 3 forward-thinking law firms have signed up to implement the SmartEye Business Information solution from Exen Legal Solutions. Liverpool-based EAD solicitors signed up in October to use SmartEye alongside their Iris Evolution practice and case management system. They were quickly followed in December by two firms using Iris ILO practice management software. Sale-based Slater Heelis and Rollits of Hull and York have joined the growing ranks of law firms […]