March 29, 2017

The KPIs have it – LPM Article March 2017

In an article I recently wrote for LPM magazine, I outlined some of my thoughts on my topic of the moment – Better Law Firm KPIs – actionable information beyond fees and time. This was also the topic of my recent talks at LegalEx 2017. Your firm probably has KPIs – fees billed, time recorded – but do these really drive action to improve your business? Should you really be […]
November 21, 2016

Doug Hargrove – A Commercial Break from Tradition

Doug Hargrvove, Managing Director of Katchr partner Advanced, writes about how management information and business intelligence are key elements of the strategies of those law firms adopting more “commercial” practices. “We can’t afford to bet the future of the firm on a hunch or gut feel. Any strategically important decision has to be backed by quantitative intelligence“ Click here to read the article in full This article originally appeared in the […]
January 22, 2016

How can you improve a lawyer’s billing hours?

The biggest problem in law firms (in my view) is that most lawyers went into law to solve client problems – many passionately believing in the law to protect the vulnerable. New lawyers generally struggle with the whole commerciality of what a law firm is about.  They want to spend as much time as is needed to ensure a client gets the best result – but the reality is that […]
December 10, 2015

How can law firms secure growth in ‘the age of the client’?

The balance of power in the client/lawyer relationship is shifting, with knock on implications for law firm sustainability. To be one of the “fifty survivors” in the long term, law firms need to understand and meet client demands while also maintaining a keen eye on profit margins. This year’s LexisNexis Bellwether report ‘The age of the client’ examined how independent law firms and sole practitioners are responding to a new […]
June 12, 2015

Harold Benjamin: how partnering with Katchr is building profitability

Katchr client Harold Benjamin was featured in the May edition of Legal Practice Management magazine. A lot of SME law firms are still quite revenue-focused. We worked with Harold Benjamin to develop a management information system that also takes costs into account. Fee earners can therefore immediately see how their work impacts on firm profitability, and can be more responsive as a result. In this article, the team from Harold Benjamin […]