March 29, 2017

The KPIs have it – LPM Article March 2017

In an article I recently wrote for LPM magazine, I outlined some of my thoughts on my topic of the moment – Better Law Firm KPIs – actionable information beyond fees and time. This was also the topic of my recent talks at LegalEx 2017. Your firm probably has KPIs – fees billed, time recorded – but do these really drive action to improve your business? Should you really be […]
November 21, 2016

Doug Hargrove – A Commercial Break from Tradition

Doug Hargrvove, Managing Director of Katchr partner Advanced, writes about how management information and business intelligence are key elements of the strategies of those law firms adopting more “commercial” practices. “We can’t afford to bet the future of the firm on a hunch or gut feel. Any strategically important decision has to be backed by quantitative intelligence“ Click here to read the article in full This article originally appeared in the […]
June 19, 2015

Does your law firm need a quarter inch drill?

  “People don’t want to buy a quarter-inch drill. They want a quarter-inch hole!” This famous quote by Harvard Business School marketing professor Theodore Levitt has informed marketers’ thinking for years. People want a particular benefit from a product rather the product itself, so the solution (product design) should be based around the most effective way to deliver that benefit. The same is true for legal business intelligence or management […]
June 12, 2015

Harold Benjamin: how partnering with Katchr is building profitability

Katchr client Harold Benjamin was featured in the May edition of Legal Practice Management magazine. A lot of SME law firms are still quite revenue-focused. We worked with Harold Benjamin to develop a management information system that also takes costs into account. Fee earners can therefore immediately see how their work impacts on firm profitability, and can be more responsive as a result. In this article, the team from Harold Benjamin […]
February 20, 2015

Non-traditional legal services: how new technologies and entrepreneurial start-ups are disrupting the UK SME law firm market

Legal Futures recently reported a big increase in demand for non-traditional legal services. Research carried out for Allen & Overy suggests that global demand for non-traditional legal services is expected to rise sharply over the next five years. The report, Unbundling a Market: The appetite for new legal services models, highlights trends such as increasing demand for online services (predicted to rise by 9% to 37%), and for legal consultancy […]