When I speak to law firm management about their business intelligence (BI), management information (MI) and reporting approaches, I’m regularly asked about what other firms do well. People naturally want to learn about best practice, or better practice, from other, similar firms. However, the question that is much less frequently asked, but which I think is equally – if not more – valuable, is “what mistakes do you see other law firms making?” In May’s LPM column, I thought it might be helpful to answer that question for you. So, what are the most common mistakes we come across?
Law Firm Practice Management System and Business Intelligence expert. Managing Director of Katchr.
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